Service / Repair Inquiry


If you think your unit may need repair service, we apologize for any inconvenience. Please use this form to submit essential information, and we will do our best to respond within 2 business days. If you need more immediate assistance, please call 1-888-327-1299. Our regular office hours are Monday through Friday 8:00 am - 5:30 pm Eastern time. 


Your Name: 


Your email address: 


Please re-enter email address: 


Preferred daytime method of contact:





(Choose one of the following)





 Serial Number   (The Serial Number is printed on the outside of the box your unit was packaged in, and it also appears on the underside of the unit.) Caution: Do not turn the Professional model upside down before emptying the drawer of all contents, including the desiccant.)


Date of Purchase (MMDDYYYY)  


Please describe the service issue:

Would you like to receive updates and product information from us? 

Would you like to receive information about special offers for Dry & Store products?  


Additional Question / Comment: 



Alternatively, you can contact us by email at Please include the serial number of your unit. Thank you for your cooperation!